Management Consulting     ♦     IT Consulting     ♦     Project Management

Professional Experience

For more than 30 years, Ken Haycook has managed change, sales and developing Information Technology solutions for organizations ranging from Fortune 50 companies to small entrepreneurial enterprises. His management expertise includes Telecommunications, Electronic Manufacturing, Oil Field Servicing, Printing, Retail and Hospitality industries.

Ken offers a track record of managing customer sales support teams that designed, installed and integrated information systems, with an eye to strategic planning, operational efficiency and cost savings.  Ken’s knowledge of information technology management and business skills in “big picture” analysis allowed him to adapt quickly to projects requiring a range of applications.

Examples of his experience include:

Ø         Development, Sales and implementation of systems dealing with functions ranging from Change Management and Problem Management to Electronic Design, Customer Service, Telecommunications and Desktop Support;

Ø         System conversions following corporate mergers and acquisitions, handling budgets into the multi-million dollar range and beyond; 

Ø Hardware upgrades including B2B development, web site expansion and Intranet/Internet improvements; 

Ø  Team and employee development, including establishing effective work teams and developing and implementing training programs;

Ø          Improvement projects providing significant and measurable results in the areas of process, quality, sales, cost and productivity improvement.

Ken’s broad experience makes him an asset to virtually any project. He enjoys tackling new challenges and developing new systems, bringing a fresh perspective and creative, customized ideas to the table.  He is particularly adept at managing internal and external customers through the process of project planning and execution, focusing on getting results, as well as providing coordination and follow-up to consistently meet customer requirements.

Education and Professional Credentials

Ken holds a Bachelor of Science degree in Electrical Engineering from the University of Texas at Arlington.  He also holds the Project Management Professional (PMP) designation from the Project Management Institute. 

To Contact Ken:

By phone:  (501) 351-3942

By email:  khaycook@kendelgrp.com